Overview

Reinvented ourselves with speed and agility to meet the ever-evolving customer requirements

Initiatives

Launch of Thermax Edge

Implemented remote commissioning and IIoT-enabled services

Quick response facilitated through digital platforms to resolve technical issues with greater efficiency

Safety measures were ensured at customer sites, including Covid-19 tests, temperature checks and other SOPs

More Information

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Overview

Facilitated various initiatives to enhance their business and grow together

Initiatives

Channel finance provided TCAs with an overdraft facility, helping them with better cash flow

Digital sales commission pay-out for TCAs, ensuring a reduction in process timeline and timely disbursement

Provided online service support to enhance equipment uptime and commissioned an electric boiler remotely, overseas

More Information

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Overview

Served and strengthened the marginalised communities through multiple initiatives

Initiatives

Thermax Foundation provided need-based oxygen concentrators, ventilators and bipaps at municipal hospitals in Pune and Covid centres near factory locations

Progress was made on the Social Compact (SoCo) initiative for restoring the equity of migrant workers

More Information

For more details, refer to the chapter on Social and Relationship Capital, click here