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The Covid-19 pandemic shifted priorities and pushed us to adopt and excel in new ways of doing business. With thoughtful and judicious moves, we mitigated the challenges to ensure business continuity and kept our stakeholders well supported during the crisis.
App developed to enable easy registration of Covid-19 vaccination
Daily monitoring of Covid-19 vaccination status
Mailers and seminars to encourage Covid-19 appropriate behavior
Webinar on Covid-19 insurance coverage
Sessions on hybrid work model and mental and physical well-being
Launch of Thermax Edge
Implemented remote commissioning and IIoT-enabled services
Quick response facilitated through digital platforms to resolve technical issues with greater efficiency
Safety measures were ensured at customer sites, including Covid-19 tests, temperature checks and other SOPs
Channel finance provided TCAs with an overdraft facility, helping them with better cash flow
Digital sales commission pay-out for TCAs, ensuring a reduction in process timeline and timely disbursement
Provided online service support to enhance equipment uptime and commissioned an electric boiler remotely, overseas
Thermax Foundation provided need-based oxygen concentrators, ventilators and bipaps at municipal hospitals in Pune and Covid centres near factory locations
Progress was made on the Social Compact (SoCo) initiative for restoring the equity of migrant workers
Employees
Customers
Channel and Vendor Partners
Communities
and
Academic
Groups 
For more details, refer to the chapter on Human Capital, click here